No, book purchases must be made in person at our physical stores. Visit your nearest I&CA Book Store to explore our collection.
We accept both online and offline payment methods at our stores. You can pay via cash, credit/debit cards, mobile wallets, and other traditional payment modes.
Our return and refund policy allows for exchanges or refunds within a specified period, provided the item is in its original condition. Please refer to our detailed policy available at our stores.
Yes, the Book POS Store is owned and operated by the Information & Cultural Affairs Department, Government of West Bengal. We strive to promote cultural literature and support local authors.
Yes, we offer exclusive discounts on book purchases made at our physical stores. Visit your nearest I&CA Book Store to avail of special discounts on select books and merchandise.
Currently, we do not have a formal membership or loyalty program. However, we offer enticing discounts and promotions to our regular customers. Don’t miss out on exclusive offers by visiting our stores frequently!
Yes, we accept special orders for books that may not be available in our regular inventory. Speak to our staff at the store to place your special order request.
At the moment, we do not offer gift vouchers. However, we provide excellent discounts on book purchases made in-store.